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file Payment done but component did not get downloaded

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11 years 9 months ago - 11 years 9 months ago #1820 by bemartinez
Hello,
I pay to use trombinoscope-extended component thru paypal. But after payment done, paypal did not redirected me to the download link eventhough I have paid for that.

Can you please help me and please provide me the component.
Thanks
Last edit: 11 years 9 months ago by admin.

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11 years 9 months ago #1822 by admin
Hello,
there is no re-direction to the download page. You should have received an email to your PayPal's email address with the download link. It will bypass PayPal with that link.
If you did not receive that email, please contact me at [email protected] directly, I cannot post any sensitive information in the forum. Thank you for your purchase!

Olivier.

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11 years 9 months ago #1862 by bemartinez
Hi.
I send you an email at [email protected] but I haven't received any answer about the component download.
can you please help me.
Thanks

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11 years 9 months ago #1865 by admin
Hello,
I just have not received any email from you, sorry.
I will send you the download link to your hotmail email address from the account you created on the website.
Sorry for the inconvenience.

Olivier.

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11 years 9 months ago #1866 by admin
I have sent you the email with the download link.

Olivier.

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11 years 9 months ago #1867 by bemartinez
Thank you so much!
I'll try it.. lets see.

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