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11 years 2 months ago #3288 by admin
Replied by admin on topic Re: Site will not show
I have quite a hard time understanding your problem.
You said it worked fine and then you added text and it stopped working. Is there anything specific to that text? Does this text include '{}' for module insertion?
Have you tried the module and not show any text (letter count max to '0')?
What is your version of the module?
Olivier.

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11 years 2 months ago #3290 by neiljames
Replied by neiljames on topic Re: Site will not show
mmmmm thats strange because the forum would not let me submit a topic because I had to get a commercial 4.95 license, this I paid and hey presto I was allowed to post a topic

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11 years 2 months ago #3291 by admin
Replied by admin on topic Re: Site will not show
That may be because you are using an old or expired license. The licensing has changed and old licenses need to be moved to the new licensing scheme before you can post, as explained on the site. If you bought the module over a year ago, then your license has expired and therefore are not entitled to free support anymore.
Olivier.

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11 years 2 months ago #3292 by neiljames
Replied by neiljames on topic Re: Site will not show
Module version 1.3.7.

When I first installed this module it worked fine, I had it inside an article on its own, <p>{module Recently Updated Golf Club Information }</p>.
During this process I was making changes and refreshing the browser to check my settings were ok, all working as it should (looked like a brilliant module extension).
So I then thought I could put a heading inside my article in front of the module.
When I hit the refresh button I then got a blank screen.
Any time I link the article with the module in place to a menu selection I get a white screen.
Any time I link an article without the module in place to a menu selection I do not get the white screen.

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11 years 2 months ago #3293 by neiljames
Replied by neiljames on topic Re: Site will not show
No old license, this is my first time download

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11 years 2 months ago - 11 years 2 months ago #3294 by admin
Replied by admin on topic Re: Site will not show
Once again, can you send me your transaction number when you bought the component so I can check what is wrong with the license? Right now your license does not exist in the system under this username. Thank you.
Olivier.
Last edit: 11 years 2 months ago by admin.

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