Are you enjoying the extensions? Did you like the support? Help others decide.

Leave a review

exclamation-circle Module disappeared with server move

More
9 years 8 months ago #4180 by canaera
Module disappeared with server move was created by canaera
Hi,

We recently moved our Joomla site to an IIS server. Is the latest news enhanced module not compatible? When I have it enabled the website will not load. When its disabled the site loads fine.

Thanks.

Please Log in or Create an account to join the conversation.

More
9 years 8 months ago #4181 by admin
Replied by admin on topic Module disappeared with server move
Hello,

the module is compatible with IIS. The error may not have anything to do with the move to another server. To know what the error is, turn on 'development mode' for debugging purposes (global configuration). It will show in plain text what the error is.
Then, please let me know what it is.
Thanks!
Olivier.

Please Log in or Create an account to join the conversation.

More
9 years 8 months ago #4182 by canaera
Replied by canaera on topic Module disappeared with server move
With development on and the module enabled I just get a blank screen when accessing the page. With development mode off and the module enabled I get the message the website can not access the page and then when I hit more information I get - This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying. With development mode on and off, if the module is not active, the page loads. Is there something different I should be doing?

Please Log in or Create an account to join the conversation.

More
9 years 8 months ago #4183 by admin
Replied by admin on topic Module disappeared with server move
Ok thank you.

As I think of it, another user once had a similar issue which got fixed by reinstalling the external library lib_syw.

www.simplifyyourweb.com/index.php/downlo...plifyyourweb-library

All blank screen errors I had to deal with in the past were either due to:
- a missing or corrupted library lib_syw,
- some articles containing plugins like {load_module ... }.
Olivier.

Please Log in or Create an account to join the conversation.

More
9 years 8 months ago #4200 by canaera
Replied by canaera on topic Module disappeared with server move
Hi - was just wondering when you say "some articles containing plugins like {load_module ... }" do you mean throughout the entire site or just on the page? Still haven't been able to get this back working and haven't found another extension I like as well. Thanks.

Please Log in or Create an account to join the conversation.

More
9 years 8 months ago #4201 by admin
Replied by admin on topic Module disappeared with server move
Hello, I will answer with a couple question:

do you use the module through a plugin like 'module anywhere' or 'load modules'? And did you re-install lib_syw?

Is there any way I can take a look at your configuration? You can send your credentials to [email protected].
Olivier.

Please Log in or Create an account to join the conversation.